Last Updated: 29 November 2025
Welcome to Shri Raghavendra Swamy Brundavana Sannidhi's online platform. These Terms and Conditions ("Terms") govern your use of our website and services for donations, pooja bookings, and astrology consultations. By using our platform, you agree to these Terms.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
We provide the following services through our platform:
You must be at least 18 years of age to make donations or book services through our platform. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding contracts.
When using our services, you agree to:
All payments are processed securely through Razorpay, a PCI DSS compliant payment gateway. We accept credit cards, debit cards, UPI, net banking, and digital wallets.
A 2% platform fee is deducted from each transaction to cover payment gateway charges and operational costs. The remaining 98% goes directly to the temple.
All prices are displayed in Indian Rupees (INR) and include applicable taxes. Pooja booking prices are determined by the temple and may vary based on the type of service and materials required.
If a payment fails, your booking will not be confirmed. If money was deducted from your account but the transaction failed on our end, it will be automatically refunded by your bank within 5-7 business days.
Upon successful payment, you will receive an instant booking confirmation and receipt via WhatsApp and/or Email. This confirmation serves as proof of your donation or booking.
Receipts include a unique receipt number, transaction details, your information, and service details. Please preserve your receipt for your records and for any future inquiries.
Donations made to the temple may be eligible for tax deductions under Section 80G of the Income Tax Act, 1961 (subject to the temple's 80G registration status). Please consult your tax advisor for specific guidance.
All poojas will be performed by qualified temple priests on the date and time specified in your booking. The temple reserves the right to make minor adjustments to timing based on auspicious muhurtas and temple schedules.
Prasadam (blessed offerings) and materials from poojas can be collected from the temple or may be delivered to your address (if delivery service is available and selected).
For astrology consultations, the temple will contact you within 24-48 hours to schedule an appointment at a mutually convenient time.
Please refer to our Refund & Cancellation Policy for detailed information about cancellations, modifications, and refunds.
All content on this website, including text, images, logos, graphics, and software, is the property of Shri Raghavendra Swamy Brundavana Sannidhi and is protected by Indian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Our services are provided on an "as is" and "as available" basis. While we strive to ensure accuracy and reliability, we make no warranties or representations regarding:
To the fullest extent permitted by law, Shri Raghavendra Swamy Brundavana Sannidhi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of data, loss of profits, or service interruptions. Our maximum liability shall not exceed the amount paid by you for the specific service in question.
You acknowledge that our services are religious in nature and based on Hindu traditions and practices. Results, outcomes, and spiritual benefits cannot be guaranteed and are subject to individual faith, karma, and divine will. Astrology consultations and parihara recommendations are provided for guidance purposes only.
You agree to indemnify, defend, and hold harmless Shri Raghavendra Swamy Brundavana Sannidhi, its trustees, priests, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms or misuse of our services.
Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.
We reserve the right to suspend or terminate your access to our services at any time, without prior notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise inappropriate.
In the event of any dispute, we encourage you to first contact us directly to seek an informal resolution.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
If you have questions about these Terms & Conditions, please contact us:
Shri Raghavendra Swamy Brundavana Sannidhi
9/2, Damodar Modaliar Road, Ulsoor, Bangalore - 560008, Karnataka, India
Phone: +91 7019337306 / +91 99025 20105
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.